Returns Policy

 

WHAT can be returned?
Please speak to our Team about your return. Contact our support team using our contact form here.

WHEN do items need to be returned by?
Goods being returned for credit must be received within thirty (30) days of invoice date.

WHERE do items need to be returned to?
Contact the AOB4x4 support team via our contact us page to get the full return details for your case.

SHIPPING for returns?
The customer is responsible for all freight charges unless otherwise agreed. AOB4x4 holds no responsibility for lost/damaged goods in transit.

CREDIT for returns?
Refunds when approved, will be processed via the same way the original payment was made. 

Goods and Packaging?
Goods must be received in unused condition, and in the original, undamaged packaging, in resalable condition. Goods will be inspected prior to being accepted as a return.

Does it come with a warranty?
One-Year Limited Warranty for AOB4x4 Automotive Accessories:
AOB4x4 Automotive Accessories is committed to delivering high-quality products to our customers. We stand behind the craftsmanship and materials of our products by offering a comprehensive one-year limited warranty. This warranty is extended to the original purchaser, ensuring that when our products are installed properly and used under standard conditions, they will be free from defects in workmanship and materials for a period of one year from the original date of purchase.

This warranty encompasses a promise that the product you have purchased will perform as expected under normal use conditions and will not suffer from flaws in materials or craftsmanship. However, it is important to note that this warranty does not cover any damage that results from abusive use, operation that is not in line with the product’s intended purpose, or harm resulting from exposure to harsh environmental conditions.

In the event that a product is found to be defective within the warranty period following a thorough inspection, AOB4x4 Automotive Accessories reserves the right to either repair or replace the defective item at no additional charge to the purchaser. It is our goal to ensure that our products meet the high standards that our customers expect, but we also want to clarify that AOB4x4 is not responsible for covering any costs related to the return & installation of our products, nor are we liable for any loss or damage that may occur as a result of the repair or replacement process of any product under warranty.